Tuesday, April 26, 2016

patient satisfactionLondon-based Clinicbe has revealed the latest results from its regular Patient Satisfaction Survey.

The results show high levels of satisfaction throughout, with 100% of patients giving a positive rating on certain criteria and nothing at all rated below 95%.

The maximum score was given to the final question – would you recommend Clinicbe to others. This is generally considered one of the most important ratings in satisfaction surveys and achieving 100% is an impressive indication of the service experienced by patients, as well as the results achieved at Clinicbe.

Patient satisfaction results

Last quarter:

Criteria
Rating
The ease of booking an appointment98.5%
The welcome/greeting you received on arrival at the clinic99.5%
The punctuality of your appointment time97.5%
The explanations given by the doctor about your treatment100%
Your questions being answered94.5%
Your feeling about the length of time spent with the doctor99%
Your impression of the clinic environment99%
Your impression of the overall quality of your appointment100%
The clarity of any health advice or instructions to follow97%
Your satisfaction with the billing/payment procedure95.5%
Would you recommend Clinicbe healthcare service to others?100%

 

CLINICBE LONDON

Clinicbe® in London was founded by experienced Aesthetic Physician Dr Barbara Kubicka.

Dr Kubicka takes a holistic approach to skincare treatments; treating the patient as a whole in order to get the best possible results from any treatments they may have. Private consultations often include individual advice on nutrition, hydration and lifestyle as well as professional treatments.

Advice on skin treatments is made after extensive discussion and review and suggestions are made from one of London’s best ranges of skin treatments.

Clinicbe has a comprehensive range of skin treatments including cosmetology facials, injections and the latest treatments such as pain-free mesotherapy and PRP fillers. The clinic is based in the Knightsbridge area, easily accessible from and popular with those living or working in Chelsea and Mayfair.

For further information or to arrange a confidential consultation, please contact us on 0207 125 0521 or email info@clinicbe.com

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